National Healthcare Design Award for the Best New Development in Specialist Healthcare 2007


  Millfield House

Supporting adults in their later years

Our friendly home provides an extensive range of features and facilities. Residents may enjoy the company of others in the lounges, gardens, café and healthclub or relax in the privacy of their own room. All rooms are pleasantly decorated and we strive to provide combined comfortable living with excellent care and treatment. All our rooms have 24-hour nurse-call systems and we are happy for you to bring small items of furniture and other personal belongings to make your stay a real "home from home".

Key Features...

  • Spacious rooms
  • Activities Co-ordinator
  • Beautiful landscaped gardens
  • Regular change of menu and nutritious meals
  • Healthclub with health, beauty and fitness facilities
  • Internet Café
  • Personal laundry
  • Hotel services
  • Minibus for outings

We support the wide and varied lifestyle choices of our residents. Our Activities Co-coordinator provides a range of activities designed to create fulfilling, stimulating and meaningful experiences. The kitchen is an integral part of life at Millfield House; the Chef meets all our residents to establish their individual preferences. The catering team takes great pride in providing nutritious, varied menus, using fresh seasonal produce whenever possible. A move at any stage of life is never easy and we actively encourage family and friends to be part of this. Visitors are welcome at any time and have the opportunity to use our Healthclub and Café as well as the facilities in Millfield House.

Admission Procedure and Service Pathway

Pre-admission assessment at current place of residence
A Key Worker and Named Nurse meet resident on day of admission
Comprehensive care and treatment programmes devised based on full assessment of individual strengths and needs
Individual programmes are coordinated at monthly multidisciplinary team meeting, with plans followed up through the week. This promotes outstanding communication throughout the team
6-monthly reviews, involving resident, family and multi-disciplinary team; accessible written report produced to consolidate issues discussed
for continuous development
Where discharge planning is an integral part of a clients programme potential discharge options are considered from the date of admission
Discharge processes are well planned and supported to ensure sustainability of placement

Therapy and Rehabilitation from Neural Pathways

Bespoke therapy packages are available in addition to our standard service. This service is provided in partnership with Neural Pathways a locally based specialist team of therapists who are leaders in the field of therapy and rehabilitation with a reputation for exceptional quality, efficient service and sustainable outcomes.

Individual therapy opportunities can be extended into a wide range of activities throughout the day within Millfield House and the wider community.

The therapy team consists of:

  • Physiotherapists
  • Occupational Therapists
  • Speech and Language Therapists
  • Clinical Neuropsychologists
  • Therapy Assistants

Therapy form Neural Pathways can be arranged prior to admission as part of the resident’s total package, or at any time via self or family referral - please ask for details.

A range of therapy options are available for all conditions and stages of life including:

  • Balance and walking
  • Falls risk reduction
  • Physical maintenance therapy
  • Seating assessment
  • Equipment recommendations
  • Feeding skills assessment
  • Communication therapy
  • Psychology assessment and support
  • Hydrotherapy
  • Functional rehab programmes
  • Independence skills rehabilitation
  • Discharge programmes

All therapies require an initial assessment with the service tailored to a very individual level led by the choices and needs of each resident.

Opportunities Team

Millfield House has a team of dedicated individuals whose role is to promote, facilitate and enable social opportunities and inclusion for our clients.

Our activities are designed to create fulfilling, stimulating and meaningful experiences, which we find enhance important feelings of self-worth and participation. Regular activities are arranged by our activities organiser and tailored to suit all residents, including exercise classes, arts & crafts, reminiscence therapy, painting and local trips.
Bespoke social activity packages are available in addition to our standard service. This service is provided by our Opportunities team, which is directed by our Therapy team. This ensures individual lifestyle choices can be extended into a wide range of activities throughout the day within Millfield House and the wider community.

The service is tailored to a very individual level led by the lifestyle choices each resident wishes to make.

The opportunities team make full use of the facilities offered by the Newcastle-Gateshead conurbation which provides a huge range of facilities such as the Metro Centre, St James’ Park, The Baltic Arts and Sage Centre’s, riverside walks and many other attractions. Millfield House itself along with The Healthclub and our own accessible transport provides many choices for activities both relaxing and more challenging. Regular holidays and days out are facilitated by the opportunities team, particularly during the summer months.

A lively residents’ forum exists and this is facilitated by members of the opportunities team, with regular meetings and proactive consultation.